What Is Lead Tracking Software Supposed to Track?

Every sale begins with a lead. Generating leads is made possible when marketers create interest by promoting their product to consumers. Once a consumer expresses curiosity or enthusiasm about the product they are transformed into a lead. Tracking a lead through the sales process may not be that complicated in a one-on-one relationship, but if […]

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4 Main Components Of CallerReady Pay Per Call Technology

The CallerReady performance marketing platform has been designed to implement all the various components of pay per call technology into a single call marketing package. When your business is based upon phone calls and lead generation CallerReady provides a platform that offers a complete set of tools for managing your business. Check out these main […]

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5 Important Features Of Call Center Management Software

Call centers deal with large volumes of data generated by the phone calls, conversations and information gathering processes occurring throughout the working day. Making sense of all this data requires the ability to sort and store information in a systematic way. Call center management software makes this possible. However, in addition to classifying data, this […]

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What Industries Benefit Most From Call Marketplace Software?

Although it may seem obvious that call marketplace software works best for industries that rely on inbound calls, the attributes of an industry that can benefit from call marketplace software can be narrowed down even further. In this blog post, we’ll go over the types of industries that can benefit the most from utilizing call […]

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Call Intelligence Software For A Better Customer Experience

If your company is heavily dependent on phone calls for its revenue, creating a positive encounter on the phone should be considered an essential part of your business. Call intelligence software can play a major role in creating a better customer experience which can lead to increased conversions and more profits. In this article we’ll […]

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What Is Call Routing Software And How Can It Help Business?

What Is Call Routing Software? Call routing software forms the basis for an automatic call distributor (also known as an ACD) which uses a routing strategy to direct incoming phone calls to agents, departments or phone queues. The routing strategy dictates where the calls are sent and is composed of a prearranged set of criteria […]

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5 Ways Lead Distribution Software Can Help Your Company

If your company has a high volume of incoming leads, whether phone calls, emails or other queries, you may find that sorting through these leads and directing them to the appropriate salesperson, client or lead buyer becomes a gargantuan task. Lead distribution software is designed to make responding to this influx of leads much easier. […]

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