What Industries Benefit Most From Call Marketplace Software?

Although it may seem obvious that call marketplace software works best for industries that rely on inbound calls, the attributes of an industry that can benefit from call marketplace software can be narrowed down even further. In this blog post, we’ll go over the types of industries that can benefit the most from utilizing call […]

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4 Reasons Why Speed To Lead Is Key To Sales Success

CallerReady developed the Lead-To-Call Automation platform to increase contact rates with qualified leads and facilitate converting those leads into sales. The platform provides a suite of tools that expedite lead conversions by continuously engaging the prospect from their initial expression of interest to the point where they are connected with the most qualified sales agent. […]

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4 Ways To Route Calls With An Automatic Call Distribution System

If your business depends on incoming, qualified phone calls being distributed according to conditions specific to your company, your search for a customizable, automatic call distribution system can end with CallerReady. We’ve developed dynamic call routing technology that will suit whatever circumstances your marketing campaign requires. In this article, we go over four ways you […]

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Call Intelligence Software For A Better Customer Experience

If your company is heavily dependent on phone calls for its revenue, creating a positive encounter on the phone should be considered an essential part of your business. Call intelligence software can play a major role in creating a better customer experience which can lead to increased conversions and more profits. In this article we’ll […]

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5 Tips To Improve Your IVR System

Interactive Voice Response (IVR) systems allow businesses to handle large call volumes by processing information provided by callers in response to a series of automated prompts. A customer typically knows they’re dealing with an IVR system when an programmed voice gives them the option to press a number on their phone to complete a command. […]

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What Is Call Routing Software And How Can It Help Business?

What Is Call Routing Software? Call routing software forms the basis for an automatic call distributor (also known as an ACD) which uses a routing strategy to direct incoming phone calls to agents, departments or phone queues. The routing strategy dictates where the calls are sent and is composed of a prearranged set of criteria […]

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