5 Tips To Improve Your IVR System

Interactive Voice Response (IVR) systems allow businesses to handle large call volumes by processing information provided by callers in response to a series of automated prompts. A customer typically knows they’re dealing with an IVR system when an programmed voice gives them the option to press a number on their phone to complete a command. […]

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5 Steps Needed To Sell Leads

Learning how to sell leads can benefit a wide variety of people and companies. Certain companies might generate leads they are unable to use because they already have an excess or the leads they’ve generated aren’t appropriate for their specific field or location. Other companies or individuals generate leads for the express purpose of selling […]

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6 Benefits of IVR Technology

IVR technology or Interactive Voice Response technology, is commonly understood as the phone voice that asks us to press 0 if we wish to speak to an operator. IVR technology has allowed businesses to process large volumes of phone calls while collecting information, processing that information and producing relevant actions. But there are many specific […]

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Pay-Per-Call Facebook Ads: Pros And Cons

Social media has revolutionized the advertising world.  Sites like Facebook have made it much easier for advertisers to connect with large groups of people who have their specific interests on display.  However, although Facebook first appeared to be an area where advertising was virtually free for those with the know-how, algorithms have since changed and […]

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How Getting a Leads Phone Number Translates into Call Me Now

No matter what lead management system or types of advertising you are using to encourage prospects into submitting a lead form, you should always require that they include a phone number. Many marketers disagree with this philosophy and will argue that the number of leads you will receive will be seriously diminished. That’s ok. In […]

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What is Automatic Call Distribution?

Automatic call distribution (ACD) allows companies with substantial inbound telephone traffic to handle calls efficiently and in a manner that promotes optimal customer retention. Companies that benefit from this service range from insurance corporations, health care facilities, institutions of higher education, large retailers, contractors, and any other businesses that rely on incoming calls to cultivate […]

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